Frequently Asked Questions

StreamVerse is a Web Series discovery directory with catalogue information, platform references, genres, stars, tags, and availability details. Free series are open to everyone; Premium series require an active paid plan.

Choose a plan (7 Days, Monthly, or Yearly — in INR or USD), pay through a supported provider, and our server verifies the payment. If you have no active plan, your plan activates immediately for its full duration. If you already have an active plan, your new plan is queued and activates automatically the moment the current plan ends — exactly like stacking telecom recharges.

No. Every purchase is a separate prepaid plan period. Nothing renews or charges automatically — when a plan ends, the next queued plan (if any) activates; otherwise the membership simply expires.

Yes. While a plan is active, buying another plan queues it (shown as Upcoming). Queued plans activate one after another, each for its full duration, with no gaps and no overlaps. You can see the whole queue on your Account → Subscription page.

Your billing currency (INR or USD) is locked at your first purchase and stays fixed for every future purchase on the account. Plans are priced separately in each currency.

Yes — enter a coupon code at checkout before paying. The discount is applied to the payable amount, and the coupon is shown on your payment record and subscription history.

The provider completes the transaction and the server verifies it before activating membership. Check Account → Subscription for the active plan and queue, and Account → Payments for the verified receipt. If payment was captured but access is not visible, create a billing ticket and choose the payment from the list.

Refunds are available only within 24 hours of payment. Open Support → Billing in your account, create a refund ticket and choose the payment from the list — the system checks the 24-hour window automatically — and support will review and cancel the plan if eligible. After 24 hours no refund is given and the plan stays active until it expires. See the Refund Policy for details.

Yes — free Web Series are available to every visitor without any plan or payment. Only Premium series and downloads require an active paid plan.

Account → Subscription shows the active plan, its validity, queued plans, and full history. Account → Payments shows verified payments, coupons, and invoices.

Yes. Titles, links, images, availability, descriptions, and other catalogue details may change when information is corrected, updated, removed, or no longer available from a third party.